This is such an exciting and emotional time for you. But as thrilled as everyone is, it’s important to stay cautious, especially during the first few weeks when your dog will still be adjusting to their new surroundings.
How to Ensure a Smooth Transition?
Follow the Safety Equipment Protocol. Please review the protocol once more before your dog’s arrival.
What to Bring to the Airport:
- A bottle of water for your dog: no water dish is needed. It is attached to the crate door.
- $20 for the airport porter fee: in case the flight volunteer needs assistance bringing your dog out.
- A thank-you card or small gift (like chocolates or a Starbucks card): Flight volunteers spend extra time at airports going through inspections and the check-in process for your dog. Your kind gesture will make them feel appreciated.
- No snacks or food: they could upset your dog’s stomach.
Note:
- If your dog weighs over 13kg, you will need an SUV to fit the travel crate.
- If you don’t have access to a car, please consider renting one, as many taxis do not allow pets.
- Unless instructed otherwise, please park in the airport parking lot instead of at the curbside. Head to the International Arrivals area and wait there.
- Please return the travel crate your dog used to us when it’s no longer needed—no rush!
For returns: if you’re in the Toronto area, please contact Steve at dombeys@yahoo.com. If you’re in Vancouver, please contact David at dwwong59@hotmail.com. Thank you!
1. Arrival Notification
You will be connected with a FKD team member for airport guidance via WhatsApp, Facebook Messenger, or mobile texting.
Please keep an eye on the flight status, as it may arrive earlier or later than scheduled.
Please let us know when you arrive at the International Arrivals. Arriving 40 minutes after the flight lands is fine, as it typically takes 1 to 1.5 hours for your dog to clear customs.
2. YYZ Meeting Locations (See the pictures below)
Please wait at the meeting locations. We will stay in touch with the flight volunteer and keep you updated.
- Air Canada (AC62): Terminal 1, International Arrivals, D-gate.
- Korean Air (KE73): Terminal 3, International Arrivals.
3. Meeting the Flight Volunteer and Your Dog:
- Have a cart ready to pick up your dog.
- Give $20 (tip is included) to the porter, if the porter service was used.
- Collect your dog’s health certificate from the flight volunteer.
- Give a thank you card or a small gift to the flight volunteer as a token of appreciation.
- Take a picture with your dog upon pickup and share it with us!
4. Important Reminder!
- DO NOT open the crate at the airport, even if your dog has had a potty accident!
- DO NOT stop for a potty break on the way home. Wait until you are home in a safe, enclosed space.
- DO NOT bring your dog to the backyard right away. Even in a fenced area, your dog is at high flight risk. Open the crate inside the home and use peepads.
1. Arrival Notification
You will be connected with a FKD team member for airport guidance via WhatsApp, Facebook Messenger, or mobile texting.
Please keep an eye on the flight status, as it may arrive earlier or later than scheduled.
Please let us know when you arrive at the International Arrivals. Arriving 40 minutes after the flight lands is fine, as it typically takes 1 to 1.5 hours for your dog to clear customs.
2. YVR Meeting Locations (See the pictures below)
Please wait at the meeting locations. We will stay in touch with the flight volunteer and keep you updated.
- International Arrivals (See the pictures below)
3. Meeting the Flight Volunteer and Your Dog:
- Have a cart ready to pick up your dog.
- Give $20 (tip is included) to the porter, if the porter service was used.
- Collect your dog’s health certificate from the flight volunteer.
- Give a thank you card or a small gift to the flight volunteer as a token of appreciation.
- Take a picture with your dog upon pickup and share it with us!
4. Important Reminder!
- DO NOT open the crate at the airport, even if your dog has had a potty accident!
- DO NOT stop for a potty break on the way home. Wait until you are home in a safe, enclosed space.
- DO NOT bring your dog to the backyard right away. Even in a fenced area, your dog is at high flight risk. Open the crate inside the home and use peepads.
1. Arrival Notification
You will be connected with a FKD team member for airport guidance via WhatsApp, Facebook Messenger, or mobile texting.
Please keep an eye on the flight status, as it may arrive earlier or later than scheduled.
Please let us know when you arrive at the International Arrivals. Arriving 40 minutes after the flight lands is fine, as it typically takes 1 to 1.5 hours for your dog to clear customs.
2. SEA Meeting Locations (See the pictures below)
Please wait at the meeting locations. We will stay in touch with the flight volunteer and keep you updated.
- International Arrivals Pet Pick Up
3. Meeting the Flight Volunteer and Your Dog:
- Have a cart ready to pick up your dog.
- Collect your dog’s health certificate from the flight volunteer.
- Give a thank you card or a small gift to the flight volunteer as a token of appreciation.
- Take a picture with your dog upon pickup and share it with us!
4. Important Reminder!
- DO NOT open the crate at the airport, even if your dog has had a potty accident!
- DO NOT stop for a potty break on the way home. Wait until you are home in a safe, enclosed space.
- DO NOT bring your dog to the backyard right away. Even in a fenced area, your dog is at high flight risk. Open the crate inside the home and use peepads.
1. Arrival Notification
You will be connected with a FKD team member for airport guidance via WhatsApp, Facebook Messenger, or mobile texting.
Please keep an eye on the flight status, as it may arrive earlier or later than scheduled.
Please let us know when you arrive at the International Arrivals. Arriving 40 minutes after the flight lands is fine, as it typically takes 1 to 1.5 hours for your dog to clear customs.
2. SFO Meeting Locations (See the pictures below)
Please wait at the meeting locations. We will stay in touch with the flight volunteer and keep you updated.
- Korean Air: International Arrivals Exit A
- Asiana Air: International Arrivals Exit G
3. Meeting the Flight Volunteer and Your Dog:
- Have a cart ready to pick up your dog.
- Give $20 (tip is included) to the porter, if the porter service was used.
- Collect your dog’s health certificate from the flight volunteer.
- Give a thank you card or a small gift to the flight volunteer as a token of appreciation.
- Take a picture with your dog upon pickup and share it with us!
4. Important Reminder!
- DO NOT open the crate at the airport, even if your dog has had a potty accident!
- DO NOT stop for a potty break on the way home. Wait until you are home in a safe, enclosed space.
- DO NOT bring your dog to the backyard right away. Even in a fenced area, your dog is at high flight risk. Open the crate inside the home and use peepads.
1. Arrival Notification
You will be connected with a FKD team member for airport guidance via WhatsApp, Facebook Messenger, or mobile texting.
Please keep an eye on the flight status, as it may arrive earlier or later than scheduled.
Please let us know when you arrive at the International Arrivals. Arriving 40 minutes after the flight lands is fine, as it typically takes 1 to 1.5 hours for your dog to clear customs.
2. LAX Meeting Locations (See the pictures below)
Please wait at the meeting locations. We will stay in touch with the flight volunteer and keep you updated.
- TBIT International Arrivals
3. Meeting the Flight Volunteer and Your Dog:
- Have a cart ready to pick up your dog.
- Give $20 (tip is included) to the porter, if the porter service was used.
- Collect your dog’s health certificate from the flight volunteer.
- Give a thank you card or a small gift to the flight volunteer as a token of appreciation.
- Take a picture with your dog upon pickup and share it with us!
4. Important Reminder!
- DO NOT open the crate at the airport, even if your dog has had a potty accident!
- DO NOT stop for a potty break on the way home. Wait until you are home in a safe, enclosed space.
- DO NOT bring your dog to the backyard right away. Even in a fenced area, your dog is at high flight risk. Open the crate inside the home and use peepads.
